Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal identifiers: Name, email address, phone number, and mailing address
• Service information: Property details, loan preferences, financial goals, and transaction history
• Communications: Messages sent via our website forms, email, phone, or chat widget
• Technical data: IP address, browser type, device information, and pages visited (collected automatically via cookies and analytics)

2. How We Use Your Information

We use the information we collect to:

• Respond to real estate and mortgage inquiries
• Schedule appointments and manage client relationships
• Send SMS and email communications about our services (with your consent)
• Process mortgage loan applications through Nexa Mortgage
• Comply with North Carolina real estate and federal mortgage licensing laws
• Improve our website performance and user experience
• Meet legal and regulatory obligations

3. SMS Opt-In & Text Messaging

By providing your phone number and submitting a form on our website, you consent to receive SMS text messages from WealthCre8tives. These messages may include responses to inquiries, appointment confirmations, service updates, and promotional content.

• Message frequency: Varies based on your inquiry and service relationship
• Message & data rates: Standard message and data rates may apply
• Opt-out: Reply STOP at any time to unsubscribe from all SMS messages
• Help: Reply HELP for assistance, or contact us at 980-226-4005
• Consent is not required as a condition of purchasing any goods or services

4. Cookie & Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to:

• Analyze website traffic and user behavior
• Remember your preferences across visits
• Deliver relevant content and measure performance

You can disable cookies in your browser settings. Some website features may not function properly without cookies. We use Google Analytics and similar tools that collect anonymized usage data.

5. Information Sharing & Disclosure

We do not sell or rent your personal information. We may share your information only in these limited circumstances:

• Keller Williams Ballantyne — for real estate transaction processing
• Nexa Mortgage (NMLS #1660690) — for mortgage application processing
• Service providers — CRM, email, and SMS platforms operating under data processing agreements
• Legal compliance — when required by law, court order, or regulatory authority

6. Data Security Practices

We implement industry-standard security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Access controls limiting who can view your data
• Regular security assessments of our systems and third-party tools

No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights & Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal retention obligations
• Opt-out of SMS: Reply STOP to any text message at any time
• Opt-out of email: Click the unsubscribe link in any email we send

To exercise these rights, contact us at [email protected] or 980-226-4005.

8. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Real estate and mortgage records may be retained for periods required by North Carolina and federal law.

9. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy at any time. Material changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us